TERMS & CONDITIONS
Due to the nature of electronic products such as motors, brushes, batteries, etc. All sales are final. Any and all warranties will be the responsibility of the respected manufacturer. If you feel an item was damaged during shipment please do not use the item in question and contact us immediately. If you feel the item was mispackaged or defective, please contact the respective manufacturer immediately.
Superior Hobbies is not responsible for any personal injuries or death as a result of abuse or mishandling of a product that has been purchased.
We reserve the right to refuse service to anyone
By purchasing from Superior Hobbies you agree to the entire Terms & Conditions listed above and below.
Superior Hobbies
1436 State Road 436 Suite 1040
Casselberry, FL 32707
PH: 407.834.9299
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UPS SHIPPING RATES
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US POSTAL SHIPPING RATES
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- $8 Flat rate on all orders up to $300
- $13 Flat rate on all orders up over $300
- Shipping charges include insurance
- Oversized and/or Heavy items may incur a $7 shipping premium
- All UPS orders shipped via Ground
- Shipping to Alaska and Hawaii may incur a shipping premium due to distance
- Shipping to Puerto Rico may incur a shipping premium and may not qualify for FREE Shipping offers
- Shipping to Virgin Islands may incur a shipping premium and may not qualify for FREE Shipping offers
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- $5.50 - Order Value $100 or Less
- $6.50 - Order Value $100 - $200
- $8.00 - Order Value $200 or More
- $13.00 - Order Value $300 or More
- Oversized and/or Heavy items may incur a $7 shipping premium
- Prices reflect Shipping Insurance Rates
- Parts and small items Only
- Large box items will be shipped UPS Ground
- Shipping to Alaska and Hawaii may incur a shipping premium due to distance
- Shipping to Puerto Rico and Virgin Islands may incur a shipping premium due to distance
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SHIPPING POLICIES
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- Shipping to Alaska and Hawaii may incur a shipping premium due to distance
- All Vehicle and large items will be shipped via UPS Ground.
- Oversized items may incur a shipping premium fee due to the size
- All orders placed online will be processed within 48 hours of purchase
- We only ship to the billing address of the credit card
- We do not ship to APO Military Addresses
- Shipping to Puerto Rico and Virgin Islands may incur a shipping premium due to distance
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INTERNATIONAL SHIPPING POLICIES
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- Same policies as stated above plus the following.
- Currently we offer international shipping to United Kingdom and Europe
- Credit Card Authorization Form is required CLICK HERE
- Orders will not ship until CC Authorization form is received
- Contact us for a shipping quote on large items.
- Global EMS Shipping used for up to 4lbs.
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PAYMENT POLICIES
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- We accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS
- Orders can be placed online through our website or phoned in to our store
- Money Orders are accepted. Send via USPS Priority Mail to prevent delays and lost payments
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WARRANTY POLICIES
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- All warranty issues are handled with the manufacturer
- Check instruction manual or manufacturer website for warranty details
- Customers who receive defective radio controlled products and products with missing contents must contact the manufacturer directly for replacement and/or warranty repair.
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RETURN POLICIES
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- Items must be unopened and factory sealed and are subject to a 20% restocking fee
- Items older than 14 days cannot be returned
- ALL SALES FINAL after 14 days
- Customer pays for return shipping
- We do not accept any returns for used Radio Control products, as they will be returned directly back to the customer at their expense.
- Items returned within 14 days please allow 10-14 business days for refund
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